Service Advisor
4 days ago
A service advisor listens to a customer’s description of vehicle trouble.
Asks follow-up questions to better assess the problem.
Inspects the vehicle & determines the source of the issue.
Provides suggestions for the best ways to fix the vehicle.
**Responsibilities**:
- Asks customers to explain specific vehicle issues.
- Takes detailed notes about symptoms based on customer testimony.
- Enters customer information into system database.
- Inspects vehicle to further analyze the problem.
- Advises customer on necessary repairs and maintenance.
- Works with customer to formulate the best service plan for their budget and needs.
- Draws up work order.
- Assists mechanics in completing repairs.
- Provides cost estimates to customers.
- Answers questions posed by customers.
- Maintains electronic and/or paper records of completed service work.
- Explains the work completed by mechanics and makes suggestion for future maintenance.
- Provides billing statements and explains billing details.
- Processes payments.
- Inspects work completed by mechanics.
- Test drives vehicle before returning it to the customer.
**Requirements**:
ITI or Diploma Holders.
Experience in Automobile service or related experience.
Customer Service with proper communication.
Incentives will be provided
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹13,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Fixed shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Do you have experience in Two wheeler or Four wheeler service?
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8220059131
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