Tele-counsellor/ Telecaller
1 day ago
**Position Title: Student Support Executive/Tele-Counsellor (Full Time)**
Purpose: To counsel and provide guidance to engineering students for admission in
various online/offline courses for preparation of competitive exams like GATE, ESE, PSU’s
etc.
**Responsibilities**
- To receive inbound calls and counseling engineer aspirants.
- To do outbound calls as per the leads received from support teams
- To counsel prospective students on telephone/IVRs/Online.
- To escalate the prospects/queries, if required on time
- To manage front office desk by resolving student’s face to face queries, if
required.
**Competencies**
- Command on verbal/Written English communication skills
- Telephone handling skills - Voice/Tone/Pitch/Timely Information
- Persuasive skills, Multitasker
- Adaptable, flexible and fast learner
- Self-motivated, High Integrity, Independent & Outside the BOX thinker
Educational Qualifications
- Graduate/Post Graduate
**Experience**
- 0 - 3 years of experience in Tele-Counselling
- Preference to experience in IT & Education (EdTech) industry
Location : Hauz Khas - New Delhi
Pls contact at 8448815580 for any queries
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Work Location: In person
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