Medical Receptionist Dr.bachaspati Clinic

1 week ago

Old Town Bhubaneswar Orissa, India SURYA WEB DEVELOPMENT Full time

1. **Patient Interaction**
- Greet and assist patients as they arrive at the facility.
- Answer phone calls, schedule appointments, and manage patient inquiries.
- Guide patients on the check-in process and provide necessary information.

2. **Appointment Management**
- Schedule, reschedule, and cancel patient appointments as needed.
- Coordinate with medical staff to optimize schedules and ensure timely patient service.

3. **Patient Registration**
- Collect and verify patient information and documentation upon arrival.
- Maintain accurate patient records in the electronic health record (EHR) system.
- Help new patients complete registration and insurance forms.

4. **Insurance and Billing Assistance**
- Verify patient insurance eligibility and coverage details.
- Explain billing processes, collect copays, and manage payment arrangements.
- Process billing inquiries and coordinate with billing departments as needed.

5. **Communication and Coordination**
- Relay information between patients, nurses, doctors, and other staff.
- Notify patients about delays or changes in appointments.
- Coordinate with lab, imaging, and other departments for scheduled services.

6. **Administrative Duties**
- Maintain cleanliness and organization of the reception area.
- Order office supplies and ensure availability of necessary forms and materials.

7. **Data Management and Compliance**
- Update patient information and ensure confidentiality in line with HIPAA (Health Insurance Portability and Accountability Act) standards.
- Keep accurate logs, including visitor sign-ins and patient check-ins.

8. **Crisis Management and Support**
- Assist in handling medical emergencies by notifying the appropriate staff.
- Provide emotional support to patients and families, as needed, during difficult times.

**Job Types**: Fresher, Internship
Contract length: 6 months

Pay: ₹10,500.00 - ₹15,302.42 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekend only

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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