SOC L3

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**

The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients.

The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.

This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.

The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required.

**What you'll be doing**

**Key Responsibilities**:

- Hands-on experience on security operations centre. SIEM monitoring by using near real time correlation devices for effective incident response.
- Building Advanced use cases for all event sources to closely monitor all assets in banking environment.
- Configuration of UEBA Profiling for Infrastructure users across organization.
- Involved in Reconstruction of session for Forensic analysis.
- Analysis of Bank Threat Hunting across all IT assets and Providing Trend analysis on monthly and quarterly basis.Additional Job Description

**Additional Career Level Description**:

- Seasoned, experienced professional; has complete knowledge and understanding of area of specialization.
- Uses evaluation, judgment, and interpretation to select right course of action.

**Problem solving**:

- Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors.
- Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.

**Interaction**:

- Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters.

**Impact**:

- Impacts short to medium term goals through personal effort or influence over team members.

**Accountability**:

- Accountable for own targets with work reviewed at critical points.
- Work is done independently and is reviewed at critical points.Job Families for Job Profiles
- Managed Services Engineering
Worker Sub-Type
-1 item selected, Contractor Internal (Fixed Term)
- Contractor Internal (Fixed Term)Time Type
-1 item selected, Full time
- Full timeRemote Type
-1 item selected, On-site Working
- On-site WorkingPrimary Location
-1 item selected, IND, Bangalore-South 1
- IND, Bangalore-South 1Primary Job Posting Location
-1 item selected, Bangalore, India
- Bangalore, IndiaAdditional Locations
-1 item selected, IND, Mumbai -West
- IND, Mumbai -WestAdditional Job Posting Locations
-1 item selected, Mumbai, India
- Mumbai, IndiaScheduled Weekly Hours
-Work Shift
-1 item selected, Rotating Shift (India)
- Rotating Shift (India)
- Preparing reports on daily basis and monthly basis to customer.
- Preparation of SOP’s for (Forensic Analysis,Backup,Incident response,BCP, Troubleshooting,)
- Providing flexible, around-the-clock (24x7x365) expertise to pre-emptively protect our Clients Infrastructure against known and Emerging Threats through rigorous monitoring of security incidents generated by diverse security devices followed by timely review and assessment of the situation, and possible escalation to the client.
- Coordination with support team to define various Use-cases and fine-tune existing correlation rules to reduce false positive tickets and configure the various Log sources/multiple devices, s etting up Dashboard with SIEM and Flex Connector creation for un-supported devices.
- Creation of correlation & UEBA use cases in ESA engine w.r.t environment Traffic.

**Academic Qualifications and Certifications**:

- Bachelor's degree or equivalent qualification in IT/Computers / Electronics (or demonstrated equivalent work experience) or M.E / M.Tech in Computers / IT / Electronics or PG in Computers / IT / Electronics.
- Mandatory Certifications: CISSP or CISA or CISM or PMP an