Reservation & Ticketing Executive

2 days ago

Pitampura Delhi Delhi, India Nand Tourism and Finserv Ltd Full time

An Air Ticketing and Reservation Executive is responsible for assisting customers in booking flights, managing reservations, and providing information on flight schedules, fares, and routes. This job requires excellent communication and customer service skills, as well as the ability to handle a high volume of calls and inquiries.

**Key Responsibilities**:

- Reservation & Ticketing on CRS (Amadeus/Galileo), Online Portal for Domestic/International air travel
- Itinerary & fare construction.
- Re-issuing tickets towards date change penalties, upgrades & re-routings involved.
- Refund processing of tickets cancelled
- Solving Escalations at the first end.
- Coordinating with airlines regarding reservation issues.
- Handling web check in and seat allocation.

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- UK shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Amadeus: 2 years (required)
- Galileo: 2 years (required)

**Location**:

- Pitampura, Delhi, Delhi (required)

Work Location: In person

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