Front Office Executive

14 hours ago

Pathanamthitta, India AISWARYA WHEELS Full time

Minimum 6 month prior experience in front office management is Manadatory

1.Customer Reception and Greeting: Welcoming customers as they enter the showroom, providing a friendly and professional first point of contact.

2. Managing Phone Calls: Handling incoming and outgoing phone calls, transferring them to the appropriate departments, and providing general information.

3. Visitor Coordination: Directing customers to the correct departments, such as sales, service, or finance, based on their requirements.

4. Handling Inquiries: Responding to customer inquiries about products, services, prices, and promotions, both in person and over the phone.

5. Appointment Scheduling: Coordinating and scheduling customer appointments for test drives, servicing, or consultations with sales executives.

6. Data Entry and Record Keeping: Maintaining records of customer visits, inquiries, and test drives, updating databases, and managing any required paperwork.

7. Basic Administration: Assisting with administrative tasks like organizing documents, handling petty cash, and ensuring the showroom area is tidy and presentable.

8. Customer Feedback and Support: Collecting feedback from customers regarding their experience and directing any complaints or concerns to the appropriate team.

9. Supporting Sales and Service Teams: Assisting with organizing promotional materials, displays, and ensuring that customer needs are communicated effectively to the sales or service teams.

Pay: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Work Location: In person

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