Avaya Aura

**About Avaya**:
**About The Opportunity**:
**About The Responsibilities**:

- Work closely with field services engineers, business partners, customers, and R&D development engineers to resolve issues on systems in the field.
- Maintenance of customer environment troubleshooting lab systems. Ability to simulate customer environments within a virtual lab configuration.

**About The Requirements**:
EXPERIENCE
- Looking for 6 to 12 years experience
- Experience with Session Initiation Protocol (SIP) (including SDP), solution troubleshooting and SIP messaging. Familiarity with the many SIP related RFCs.
- Experience with protocol analysis relating to SIP, HTTP/S, SOAP, UDP, TCP, TLS, SSL, certificates, etc.
- Experience with H.323 protocols used with end-point signaling/media

SKILLS & COMPETENCIES
- Experience with Avaya Aura Core Applications (System Manager, Communication Manager, Session Border Controller, Avaya Media Server, etc)
- Operating System: Linux and administration and troubleshooting
- Network Protocol Analysis, SIP, TCP, UDP, TLS, HTTP, HTTPS, SOAP, SSL, RTP, SRTP, RTCP, SRTCP, DHCP, DNS, SCEP, SNMP, LLDP, 802.1X, NTP, tshark, tdpcump
- Experience with Seibel ticketing systems, Confluence, JIRA, Sharepoint.
- Proficiency in C/C++ will be an added advantage.

**Experience**:

- 6 - 10 Years of Experience**Education**:

- Bachelor degree or equivalent experience- Master degree or equivalent experience**Preferred Certifications**:
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