Expert - Business Excellence

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

**Reporting to**:Head of Business Excellence (GES BLR Hub)

**Department**:Business Excellence

**Specific Job Description**:
**Key Accountabilities**:

- Initiate and lead transformation projects aligned with Lean Management principles to enable new ways of working.
- Diagnose improvement opportunities using transformation tools; design and implement solutions to enhance quality, customer satisfaction, and service levels.
- Drive the adoption and implementation of the Lean Management system through training, workshops, and coaching.
- Ensure seamless execution of the monthly Performance Management (PM) cycle across all Hub service units.
- Coach teams on Daily Management and Problem Solving (PS) tools, including documentation and adoption.
- Monitor, report, and support optimization projects to enhance process efficiency and work model effectiveness.
- Develop and deploy a Lean roadmap tailored to GES strategic objectives.
- Provide project leadership and serve as a senior technical expert on Lean and continuous process improvement.
- Train and mentor Lean Practitioners; build a network of Change Champions across departments.
- Lead the deployment of Lean practices in a service delivery environment (e.g., value stream mapping, process redesign, Kaizen, cycle time reduction).
- Manage a portfolio of high-impact CI initiatives using advanced LSS methodologies
- Align closely with the Leadership Team to identify, prioritize, and deliver projects that reduce waste and process variation.
- Facilitate ideation workshops and promote a culture of continuous improvement.
- Own change initiatives from ideation to execution through structured governance.
- Support stabilization of new transitions including metric identification, measurement system setup, reporting structures, CI roadmap design, and risk management.
- Promote a performance-oriented culture by continuously improving GES processes and services.
- Ensure robust data delivery processes and enable performance tracking through technology tools.

**Education**:
Graduation/Masters in any discipline

**Work Experience**:
Minimum of 12-15 years of work experience in similar capacity
Certified Lean Six Sigma Black Belt

**Job specific Competencies & Skills**
- Expertise in Process & Project Management: Practical knowledge of Lean, Six Sigma, and continuous improvement frameworks, along with experience using project management tools and methodologies.
- Change Leadership: Proven ability to lead change, manage conflict, and influence organizational culture through strong change management and transformation capabilities.
- Analytical & Problem-Solving Skills: Strong analytical thinking with a focus on overcoming barriers, optimizing performance metrics, and delivering impactful, data-driven results.
- Leadership & Mentoring: Demonstrated initiative, leadership, and mentoring abilities, with experience building high-performing teams and driving cross-functional collaboration.
- Customer-Centric Mindset: Deep customer orientation with a relentless focus on service quality, satisfaction, and operational efficiency.
- Agility & Innovation: Open to fresh ideas, experienced in multicultural environments, and constantly challenging the status quo to improve ways of working.
- Technical & Digital Proficiency: Skilled in Microsoft Office tools including Project, Visio, Excel, PowerPoint, Outlook, and Minitab, with functional exposure across disciplines like manufacturing, engineering, and quality.

**What we offer**: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress