Customer Service Represenative(Wfh-telugu Speeking)

1 week ago

Hyderabad GPO Hyderabad Telangana, India Revensa Enterprises Full time

**Job Title: - Customer Services**

Experience: 1-5 Years in Customer Services

Job Description - (Customer Services)

**Job Purpose**

We are looking for a customer service professional who can interact and resolve our customer queries and act as a coordinator between the internal departments to provide hassle free service & ensure a high level of customer satisfaction.

**Primary Responsibility**

1. Build sustainable relationships and trust with customer accounts through open and interactive communication

2. Identify and assess customers’ needs to achieve satisfaction

3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

4. Keep records of customer interactions, process customer accounts and file documents

5. Follow communication procedures, guidelines and policies

6. Take the extra mile to engage customers

**Required Skills**:
1. Proven customer support experience or experience as a Client Service Representative

2. Track record of over-achieving quota

3. Great communication skills, fluency in both English, Telugu and Hindi.

4. Strong phone contact handling skills and active listening

5. Customer orientation and ability to adapt/respond to different types of characters

6. Ability to multi-task, prioritize, and manage time effectively

**What we offer?**

1. Freedom : We allow you to “follow your passion”

2. Opportunity to work with India’s fastest growing Company

3. Regular Training of Professional Skills such as Leadership, Negotiations and Product offerings.

4. Multifold chances to build the career in Solar Energy Sector

5. Exponential Growth in Salary and other remuneration

6. Great learning curve and hand on experience with leadership team about solar in future

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid time off
- Work from home

Schedule:

- Day shift
- Rotational shift

Work Location: Remote

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Work from home

**Language**:

- English (required)
- Hindi (required)
- Telugu (required)

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