Tele Caller Executive

5 days ago

West Mambalam Chennai Tamil Nadu, India HIGH-Q PROFESSIONAL ACADEMY (P) Ltd Full time

**Job Title: Tele caller**

**Salary**: ₹12,000 to ₹15,000 per month

**Location**: S6, New No. 16, Old, 42, Govindan Rd, West Mambalam, Chennai, Tamil Nadu 600033

**Industry**: Education / Academy / Customer Service

**About Us**:
**HIGH-Q PROFESSIONAL ACADEMY (P) Ltd** is a leading institution dedicated to providing high-quality educational programs. We are committed to fostering an environment where students can thrive and reach their fullest potential. We are currently seeking a Tele caller to join our team and help promote our educational services to prospective students.

As a Tele caller at **HIGH-Q PROFESSIONAL ACADEMY (P) Ltd,** you will be responsible for reaching out to potential students, informing them about our various courses, and guiding them through the enrolment process. You will play a key role in communicating the value of our academy’s programs and ensuring excellent customer service.

**Key Responsibilities**:

- Make outbound calls to prospective students and parents to promote our courses.
- Provide clear and accurate information about the academy’s programs, fees, and benefits.
- Handle inbound calls and respond to queries about courses, schedules, and other services.
- Maintain and update accurate records of all interactions in the CRM system.
- Meet daily, weekly, and monthly targets for calls, leads, and enrolments.
- Follow-up with leads to ensure customer satisfaction and course registration.
- Assist with resolving student concerns and offer solutions in a timely manner.

**Skills & Qualifications**:

- Excellent communication skills for English & local language (both verbal and written).
- Comfortable speaking with students, parents, and potential clients.
- Basic knowledge of MS Office and CRM software.
- Ability to work effectively both independently and as part of a team.
- Previous experience in tele calling, customer service, or sales is a plus.
- Freshers are welcome to apply.

**Why Join HIGH-Q PROFESSIONAL ACADEMY (P) Ltd?**
- Competitive salary with performance-based incentives.
- Opportunity to work in a supportive and motivating educational environment.
- Growth and career advancement opportunities.
- Comprehensive training and development to help you succeed in the role.
- A positive and friendly work culture.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Commuter assistance

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

Application Deadline: 05/12/2024

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