Sales Co-ordinator

**For My FNG, a Sales Coordinator plays a crucial role in supporting the sales team and ensuring smooth operations to meet customer needs efficiently. Below are the key job responsibilities and skills required for this role at My FNG**:
**Job Responsibilities of a Sales Coordinator**:
**1. Sales Support**:

- Prepare and process sales orders, quotations, and invoices in coordination with the sales and service departments.**
**- Update CRM systems and databases with customer information and sales progress.**

**2. Customer Service**:

- Act as a point of contact for clients to handle service-related questions and schedule appointments.**
**- Address customer complaints and ensure prompt resolution in collaboration with service advisors and technicians.**
**- Follow up with clients for feedback and after-service satisfaction.**

**3. Inventory Management**:

- Coordinate with the service team and inventory managers to ensure availability of parts and materials required for car repairs and services.**
**- Keep track of stock levels and order supplies as needed.**

**4. Reporting**:

- Generate daily, weekly, and monthly sales reports for management review.**
**- Assist in forecasting sales targets and analyze performance against key metrics.**

**5. Coordination with Other Departments**:

- Work closely with the marketing, service, and accounts departments to ensure that the sales process runs smoothly.**
**- Assist in organizing promotional campaigns, special offers, and customer events.**

**6. Administrative Tasks**:

- Maintain documentation and records related to sales, service orders, and client interactions.**
**- Assist in scheduling sales meetings, training, and team collaborations.**

**7. Handling Service Inquiries**:

- Assist potential customers in understanding service packages, pricing, and the booking process.**
**- Ensure proper coordination between customers and technicians for seamless service delivery.**

**Skills Required for a Sales Coordinator**:
**1. Communication Skills**:

- Strong verbal and written communication to handle customer inquiries, coordinate with teams, and document details effectively.**

**2. Organizational Skills**:

- Ability to manage multiple tasks efficiently, including sales processes, customer communication, and report generation.**

**3. Customer-Centric Approach**:

- A keen focus on customer satisfaction and problem-solving to address issues promptly.**

**4. Sales & Negotiation Skills**:

- Basic understanding of sales processes and ability to assist in converting leads into successful sales.**

**5. Technological Proficiency**:

- Familiarity with CRM systems, inventory management software, and Microsoft Office tools (Excel, Word, etc.) for reporting and record-keeping.**

**6. Attention to Detail**:

- Precision in handling sales orders, documentation, and follow-ups, ensuring no errors in client records or processes.**

**7. Team Collaboration**:

- Ability to work effectively within a team environment, coordinating with sales, service, and other departments for smooth operations.**

**8. Time Management**:

- Prioritize tasks and manage time efficiently to handle multiple responsibilities without delays.**

**This role will ensure effective sales coordination, improved customer satisfaction, and streamlined operations across My FNG's car service centers.**

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule

Compensation Package:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 15/11/2024