Patient Care Assistant

1 day ago

Punjagutta Hyderabad Telangana, India Dr. Rao's ENT International Superspeciality Hospital Full time

**Job Title**: patient care Assistant

**Department**: Front Office

**Job Purpose**:
To provide efficient and compassionate care to OPD patients, assist consultants in patient consultation, maintain cleanliness and equipment in OPD areas, and manage patient records.

**Key Responsibilities**:

- **Patient Care & Assistance**:

- Provide proper care and attention to OPD patients, ensuring their comfort and well-being.
- Call patients from the waiting area and guide them through the consultation process.
- Assist consultants during patient examinations and procedures.
- **Patient Guidance & Escorting**:

- Guide patients post-consultation regarding next steps such as pharmacy, diagnostics, or endoscopy services.
- Escort patients to senior consultants if referred, ensuring a smooth transition and continuity of care.
- **OPD Maintenance**:

- Ensure that all OPD areas are properly cleaned and well-maintained, providing a hygienic and safe environment for patients.
- Maintain proper inventory of medical and diagnostic equipment in consultation rooms and OPD cabins.
- **Documentation & Record Maintenance**:

- Maintain accurate and up-to-date OPD records, including patient details, consultation notes, and referrals.
- Ensure all patient documentation is properly filed and easily accessible for medical staff.
- **Collaboration**:

- Work closely with front office staff to ensure smooth patient flow and timely consultations.
- Collaborate with consultants and other healthcare providers to ensure comprehensive patient care.

**Qualifications**:

- **Education**: Diploma, B.Sc / B.Com or any related fields
- **Experience**: Previous experience in OPD settings or healthcare environments is preferred.
- **Skills**:

- Good communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Knowledge of medical terminology and clinical procedures.

**Key Attributes**:

- Compassionate and patient-focused approach.
- Strong organizational skills.
- Attention to detail and ability to maintain cleanliness and hygiene standards.
- Team player with the ability to collaborate effectively across departments.

**Mobile. No**: 9603133226

**Job Types**: Full-time, Permanent

Pay: ₹15,674.72 - ₹17,355.55 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- PCA: 1 year (required)

**Language**:

- Telugu (required)
- Hindi (required)
- English (required)

Work Location: In person

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