Us Customer Service Role
3 days ago
**Issue Resolution**: Handle customer complaints, concerns, and returns by providing efficient and effective solutions.
- **Product Information**: Provide customers with accurate information about products, services, pricing, and policies.
- **Documentation**: Accurately record customer interactions, complaints, feedback, and actions taken.
- **Upsell/Cross-sell**: Suggest additional products or services based on customer needs when appropriate.
- **Customer Feedback**: Gather and document feedback to help improve products, services, and the overall customer experience.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,266.37 - ₹25,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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