Front Office
1 week ago
**Hiring: Front Office Executive / Receptionist**
**Location**: Bandra (West), Mumbai
**Experience Required**: 5+ Years
**Salary**: ₹20,000 - ₹25,000 per month
**Joining**: Immediate Joiner Preferred
**Role Overview**:We are seeking a highly professional and experienced Front Office Executive / Receptionist to be the face of our advanced orthopedic, physiotherapy, and wellness Centre in Bandra (West). This role goes beyond basic reception duties - it’s a blend of front desk management, customer engagement, sales support, and administrative responsibilities.
**Key Responsibilities**:
- **Warmly Greet & Welcome Visitors**: Create a positive and professional first impression.
- **Manage Phone Communications**: Handle incoming and outgoing calls, provide relevant information, and take accurate messages.
- **Appointment Handling**: Schedule and manage appointments efficiently.
- **Cash Handling & Invoicing**: Collect payments, issue invoices, and maintain accurate transaction records.
- **Maintain Reception Area**: Ensure the front desk and waiting area remain clean, organized, and well-stocked.
- **Sales & Lead Generation**: Assist the team with upselling services and identifying new leads through face-to-face interactions.
- **Administrative Support**: Order office supplies, maintain records, and assist with general administrative tasks.
- **Customer Service**: Respond to inquiries, provide information about services, and resolve minor issues effectively.
**Requirements**:
- Minimum **5 years of relevant experience** in a customer-facing or administrative role
- Strong communication skills in **English and Hindi**:
- Confident, presentable, and customer-focused
- Proficient with basic computer and billing systems knowledge
- Ability to handle multiple tasks efficiently
- Prior experience in wellness, healthcare, or hospitality sector is a plus
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Fixed shift
Work Location: In person
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