Front Office

3 days ago

Noida, India FELIX HOSPITAL Full time

Min Qualification-Graduation must

Roles and Responsibilities
- Appointment and Scheduling.
- Cancelling / rescheduling appointment whenever necessary by calling and informing the concerned patients
- Information delivery
- Supervising the Reception
- by handling queries, enquiries and lab reports
- Update of Contact details of consultants/ star dials and extension numbers
- Preparing Indent of Consultant Chambers.
- Compiling FOS data and sending it to the concerned OPD executive who is in charge of consolidating data
- Issuing Keys & Lockers of the drawers.
- Supervising and checking of daily MIS before sending it.
- Service recovery in that Area.
- Training of the HIS modules in front office with the power users.
- Maintaining attendance, leave & delays in absenteeism of the Consultants.
- Giving on-the-job training.
- Room Readiness.
- Inventory of the stationery.
- Inter departmental co-ordination (Wards, H/K, Maintenance, Stores, Admin, IT)
- Handles patient grievances (regarding waiting period for the Drs and non availability of appointment

**Salary**: ₹15,000.00 - ₹27,628.15 per month

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Day shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Health insurance

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