Telesales

5 days ago

Bengaluru, India Big tree resource management Full time

**What will your role look like?**
- Run best-in-class telesales teams offering best-in-class insurance products to online customers visiting Chqbook mobile app and website.
- Achievement of ambitious sales targets by timely planning and execution of sales programs.
- Innovate and create operating efficiency and yield improvement enhancing opportunities to increase revenue.
- Ensuring smooth and efficient day to day operations within the team.
- Drive performance effectiveness and customer experience.
- Meeting Daily and monthly team targets (B2C).
- Coach assigned team on observed areas of improvement.
- Conduct analysis and drive initiatives to improve efficiency.
- Manage all customer interactions and handle escalations.
- Boost team morale and manage absenteeism and attrition.

**Whom are we looking for?**
- Reasonable knowledge and understanding of insurance products (Health).
- Must have experience in managing a direct telesales team of a minimum of 15 employees
- Understanding of telesales channels, caller dynamics, and multiple access channels.
- Strong delivery focus and result orientation.
- Strong bias towards customer satisfaction and empowerment.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹40,000.00 - ₹60,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Bengaluru Urban - 560024, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telemarketing: 4 years (preferred)
- Sales: 4 years (preferred)

**Language**:

- Kannada (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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