Plant Supervisor/ Floor Supervisor

A floor manager oversees the daily operations and staff on a specific area or department, often in retail, hospitality, or manufacturing. Their key responsibilities include managing staff, ensuring customer satisfaction, maintaining operational efficiency, and enforcing company policies. They may also handle inventory, address customer concerns, and contribute to sales and performance goals. Responsibilities:

- **Staff Management**:Hiring, training, scheduling, assigning tasks, monitoring performance, and providing feedback to staff.
- **Operational Oversight**:Ensuring smooth daily operations, maintaining cleanliness, and managing resources to meet customer needs and business goals.
- **Customer Experience**:Addressing customer inquiries, resolving complaints, and implementing strategies to enhance customer satisfaction and sales.
- **Inventory Management**:Monitoring stock levels, coordinating restocking, and ensuring proper product presentation.
- **Policy Enforcement**:Ensuring staff adherence to company policies and procedures, and maintaining a safe and productive work environment.
- **Performance Monitoring**:Tracking key performance indicators (KPIs), analyzing sales data, and identifying areas for improvement.
- **Communication**:Effectively communicating with staff, other managers, and customers to ensure smooth operations and customer satisfaction.

Key Skills:

- **Leadership and Management**: Ability to motivate, guide, and direct a team of employees.
- **Communication**: Excellent verbal and written communication skills for interacting with staff and customers.
- **Problem-Solving**: Ability to identify and resolve issues related to staff, operations, or customer service.
- **Organization and Time Management**: Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
- **Customer Service**: Strong customer service skills and a focus on providing positive customer experiences.
- **Conflict Resolution**: Ability to effectively resolve conflicts between staff or with customers.
- **Adaptability**: Ability to adjust to changing situations and respond effectively to unexpected challenges.

In different settings, the role may have specific nuances:

- **Retail**:Focus on sales performance, visual merchandising, and customer service.
- **Hospitality**:Managing guest experiences, ensuring food and beverage quality, and maintaining a welcoming atmosphere.
- **Manufacturing**:Overseeing production processes, ensuring safety, and maintaining equipment.
- **Studio Production (TV)**:Coordinating with the director, technical crew, and talent on the studio floor to ensure smooth show flow and technical execution.

Contact - 9310699721

Pay: ₹20,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person