Principal Product Owner

Company Description

**Job Description**:
We are looking for Product Owner to work on groundbreaking multichannel SaaS Digital Marketing Platform that focuses on uniquely identify the customer’s patterns, effectively interact with them across channels and achieve a positive return on marketing investment (ROMI). The platform helps consolidate and integrates the features and functionality typically found in stand-alone services and channel-specific messaging platforms to give marketers a tightly integrated, easily orchestrated, insights-driven, cross channel marketing capability.

Product Owner will own complete product or subset of product and build the best possible product by effectively engaging with team members. Product owner will have a vision for the product that is being built. The person in this role will be working closely with key stakeholders throughout the organization, so he or she must be able to communicate and keep them informed on overall health of the project.

.**Responsibilities**:

- Creates and Maintains the Product Roadmap
- Prioritizes and sequences the backlog according to business priority
- Help teams with the elaboration of Epics, Themes and Features into user stories that are granular enough to be achieved in a single sprint
- Interface with business teams to assess ongoing business needs and translate those needs into systems requirements.
- Conveys the Vision and Goals at the beginning of every Release and Sprint and represents the customer, interfaces and engages the customer.
- Participate in Agile scrum ceremonies and track the product progress at the end of every Sprint with complete authority to accept or reject work done.
- Design and spec review, including test plan, performance testing and sizing and benchmark
- Coordinate with other product owners in India and North America on overall product roadmap and global prioritization
- Review and give feedback & approve product deliveries according to acceptance criteria within the area of responsibility
- Own release note and release notification
- Work with UX team to ensure product’s usability
- Identify, track and resolve project issues and risks.
- Communicates the progress and challenges with key stakeholders
- Setup and configure the product environments for the client demo
- Communicate and coordinate with client teams to prioritize the hotfix to support critical projects
- Mentor the team members/ BSAs

**Qualifications**:
**Required qualifications**
- Master’s Degree in Business or Marketing disciplines or equivalent degree is required.
- 10+ years of product management / product owner experience around marketing technologies, retail, data management
- solid understanding of users, the market place, the competition and of future trends of the Marketing and customer data platform space.
- Good understanding of SAAS, Cloud (GCP or AWS), Big data, API and web technologies
- Experience in working with geographically and culturally diverse teams
- Experience in working with Matrix organizations
- Familiarity with multi-channel client installations and integrations
- Excellent written and verbal communication skills.
- Ability to handle complex product
- Excellent Analytical and problem solving skills
- Ability to diagnose and troubleshoot problems quickly

**Nice to have qualifications**:

- Certification in Digital Marketing
- Exposure to Product implementation
- Functional knowledge of CRM, Marketing, Loyalty domains
- Familiar with Agile Methodologies - Scrum