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Telesales Executive

3 weeks ago

Nandanvan Nagpur Maharashtra, India Lockene Inc Full time

**Key Responsibilities**:

- Handle inbound and outbound calls to international clients, addressing their queries, concerns, and requirements effectively.
- Develop and maintain strong relationships with international clients to ensure a high level of satisfaction and retention.
- Provide accurate information about products/services, promotions, and company policies.
- Ensure smooth communication by clearly explaining details and resolving issues quickly.
- Assist clients with troubleshooting, orders, bookings, and product-related inquiries.
- Document client interactions and maintain accurate records in the CRM system.

**Skills & Qualifications**:

- Proven experience as a Telecaller, Customer Service Executive, or similar role, especially with international clients.
- Excellent verbal and written communication skills in English.
- Strong understanding of international business practices and client expectations.
- Ability to communicate, politely and professionally with clients from diverse cultural backgrounds.
- Excellent listening skills and the ability to understand client needs quickly.

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telesales and Tele Calling: 2 years (required)

**Language**:

- English (required)

Work Location: In person