International Customer Support Executive
2 weeks ago
**Responsibilities**:
**Engage with international customers from US Telecom via chat, addressing inquiries, resolving technical issues, and ensuring customer satisfaction.**
**Utilise your excellent communication skills to provide clear and concise responses to customer queries and concerns.**
**Demonstrate proficient typing speed to maintain fast and efficient chat conversations while accurately documenting customer interactions.**
**Adhere to company policies and procedures while providing accurate and timely support to customers.**
**Collaborate with team members to optimise chat processes and enhance overall customer experience.**
**Qualifications**:
**Minimum 6 months of experience in international tech chat support.**
**Excellent communication skills in English, both written and verbal.**
**Proficient typing speed to maintain efficient chat conversations.**
**Ability to work in a fast-paced environment and multitask effectively.**
**Strong problem-solving skills and customer service orientation.**
Pay: ₹28,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
**Experience**:
- International voice process: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9110602352
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