Restaurant Captain

2 hours ago

Indiranagar Bengaluru Karnataka, India Vananam foods and beverage Pvt Ltd Full time

We Vananam Foods team is looking for dynamic Restaurant Captain with below expectation
- **Guest Experience & Service**
- **Guest Greeting & Seating**:Welcome and seat guests, and assist with reservations.
- **Menu Knowledge & Recommendations**:Explain menu items, answer guest questions, and make suitable recommendations.
- **Order Taking**:Take guest orders accurately and efficiently, and communicate special requests or allergies to the kitchen.
- **Service Quality**:Ensure that food and beverages are served promptly, correctly, and with enthusiasm.
- **Problem Resolution**:Address and resolve guest complaints and concerns promptly and professionally to ensure satisfaction.

Staff Management
- **Supervision & Training**: Oversee the work of servers and other dining staff, and train new employees on procedures and standards.
- **Coordination & Briefing**: Brief the team before each shift on specials, VIPs, and daily sales targets, and assign their duties.
- **Performance Monitoring**: Ensure staff adhere to the restaurant's dress code and hygiene standards.

Operations & Logistics
- **Kitchen Coordination**:Act as the liaison between the kitchen and the dining area to ensure smooth operations and timely delivery of dishes.
- **Inventory Management**:Monitor and manage dining room supplies, such as cutlery, glassware, and napkins.
- **Cleanliness & Organization**:Maintain high standards of cleanliness and organization in the dining area and associated workspaces.
- **Point of Sale (POS) Operations**:Process bills, handle cash and credit card payments, and perform shift-closing procedures on the POS system.

Pre-Shift & Post-Shift Responsibilities
- **Pre-Shift Preparation**:Arrive early to review reservations, inspect the dining area for readiness, and prepare side stations.
- **End-of-Shift**:Ensure tables are clean, side stations are restocked and locked, and all transactions are settled before leaving.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹24,000.14 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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