Hotel Operation Executive

7 days ago

Delhi Delhi, India YATRIBIZ PRIVATE LIMITED Full time

**Job description**

We at YatriBiz is hiring for below postion

Position: Hotel Booking - Operation

**Key Responsibilities**:

- **Hotel Booking Management**:

- Handle and manage all domestic and international hotel bookings for corporate clients.
- Ensure all bookings are made accurately and in a timely manner.
- Negotiate rates and contracts with hotels to secure the best deals for clients.
- **Client Interaction**:

- Communicate with clients to understand their hotel preferences and requirements.
- Provide clients with hotel options that meet their needs and preferences.
- Address and resolve any client issues or concerns regarding hotel bookings.
- **System Management**:

- Utilize hotel booking systems and software to manage reservations.
- Update and maintain accurate records of all bookings and client preferences.
- Monitor and manage the availability of hotel rooms and other accommodations.
- **Vendor Relations**:

- Build and maintain relationships with hotel vendors and suppliers.
- Coordinate with hotels to confirm reservations and special requests.
- Handle any disputes or issues with hotel vendors in a professional manner.
- **Travel Coordination**:

- Coordinate with other travel agents to ensure seamless travel experiences for clients.
- Provide clients with travel itineraries, including hotel details and confirmations.
- Assist with changes or cancellations to hotel bookings as needed.
- **Reporting and Analysis**:

- Prepare and present reports on hotel bookings, costs, and client feedback.
- Analyze booking patterns and trends to improve service offerings.
- Recommend process improvements to enhance booking efficiency and client satisfaction.

**Qualifications**:

- **Education**: Bachelor's degree in Hospitality Management, Travel & Tourism, Business Administration, or a related field.
- **Experience**: Minimum of 2 years experience in hotel operations or travel booking, with a focus on both domestic and international reservations.

**Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Proficiency in hotel booking systems and travel management software.
- Ability to negotiate and secure favorable rates and contracts.
- Knowledge of global travel trends and regulations.

**Benefits**:

- Competitive salary and performance-based incentives.
- Health insurance and retirement plan.
- Opportunities for professional development and career advancement.
- Travel discounts and perks.

Schedule:

- Day shift

Work Location: In person

Pay: ₹20,000.00 - ₹35,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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