Facility Executive

JLL supports the Whole You, personally and professionally.

Facility Executive
Integrated Facilities Management

What this job involves

Delivery of Client Satisfaction

FE will be responsible for managing all aspects of the facility management service delivery system at BOEING INDIA PVT LTD.
FE is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the client SLA and KPI related to the site operations
Operations and maintenance, interface with senior managers in BOEING INDIA PVT LTD real estate / Facility team and business units.
Coordination with other key managers within BOEING INDIA PVT LTD and achieve customer satisfaction. Establish the vision and strategy of the account plan ensuring there is alignment with the client objectives and interests
Drive the account plan to deliver high quality results which exceed the client’s expectations. Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle’s business. Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform.
Work with the client team, and leverages experts within the broader organization, to ensure exceptional results are delivered to the client, exceeding key performance indicators. Proactively solicits and responds to feedback and input from client
Establishes and maintains effective relationships with customers and gains their trust and respect

Builds and Manages High Performing Teams

Act as single point of Management Control for FM in BOEING INDIA PVT LTD site assigned during the shifts
Oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.
Ensure client satisfaction score achieved as per SLA
Have a seamless interface into BOEING INDIA PVT LTD RE team.
Demonstrate leadership, responsiveness and creativity.
Understand the Facilities Management scope and develop client specific processes and procedures in consultation with Account Manager and ensure implementation.
Support BOEING INDIA PVT LTD in the implementation of short and long-term projects.
Develop and implement the annual management plan; accomplish key performance indicators as identified by client.

Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning
Ensure compliance with JLL minimum audit standards.
Any other additional responsibilities assigned from time to time based on the client scope deliverables
- Ensure implementation of Safe work practices
Implement regular inspections of the facility on energy conservation, maintenance practices, utility management and risk management procedures.
- Conduct regular inspections to ensure that the procedures are being followed and updated as required.
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Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times.
Prepare / provide input to the site monthly report to be submitted to client

Putting best practices in place

Teamwork should also be one of your strongest points, as you’ll work with a team to ensure that all performance targets set out in the contract are being met. To do this, you’ll develop tools that help measure the technical team’s performance on a quarterly or annual basis.

**Sound like you? To apply, you need to be**:
A technical hands on expert

Good communicator
Do you have an excellent command of spoken and written English language? Can you communicate technical issues to less able colleagues, clients and vendors? If you said yes to these, bring your ambition and explore our world of possibility.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Education and experience
Degree holder with a right attitude to learn and work with the team towards self development
Understanding of vendor management
Good understanding of safety

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose t