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Domestic Voice Process Executive

3 weeks ago

Nagercoil, India Panacorp Software Solutions Pvt Ltd Full time

Job Title: Voice Process Executive
Location: Nagercoil / Kanyakumari

**Job Type**: Full Time

Company Overview:
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Job Summary:
We require a passionate and committed Voice Process Executive to assist us in serving our customers. The right individual will offer the best customer experience through voice and help customers resolve their questions and issues.

Key Responsibilities:
Handle calls in an efficient and courteous manner.
Provide correct information and solutions to the queries of the customers.
Sustain call quality and performance measures as the company defines them.
Documenting calls and adding customer information in the system.
Working with co-workers to support a high satisfaction level of the customer.
Operating according to the company's policy and procedure of handling calls.
**Requirements**:
Diploma from high school or equivalent (bachelor's degree is preferred).
Prior experience as a call center or customer service representative is beneficial.
Strong communications and interpersonal abilities.
Ability to work in a high-paced environment and handle multiple tasks.
Fluent in English (other languages are an asset).
Knowledge of computer systems and software.
What We Offer:
Competitive salary and benefits package.
Training and development opportunities.
A dynamic and supportive work environment.
How to Apply:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 7339419666