Guest Relation Executive

1 week ago

Anjuna, India Acorn gourmet pvt ltd Full time

**COMPANY:

- ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN)**

**TITLE:

- JOB DESCRIPTION**

**DEPARTMENT:

- FRONT OFFICE**

**POSITION:

- GUEST RELATION EXECUTIVE**

**DUTIES AND RESPONSIBILITIES**:
Ø Welcoming guests in a friendly and professional way

Ø Addressing and escalating customer complaints

Ø Providing information about facilities, programs and other services

Ø Review arrival lists to welcome guests

Ø Attend to VIP guests and answer their inquiries

Ø Provide information about amenities, area and venues and promote services

Ø Anticipate guest needs and build rapport with customers

Ø Offer assistance with certain tasks Conformation of Reservations, Text Messages etc..

Ø Record information in the logbook daily

Ø Ensure compliance with health and quality standards

**REQUIREMENT SKILLS**:
Ø Proven experience as a Guest Relations Officer And Executive

Ø Familiarity with hospitality industry standards

Ø Proficiency in English; knowledge of additional languages is a plus

Ø Computer literacy

Ø A customer-oriented and professional attitude

Ø An outgoing personality

Ø Outstanding communication abilities

Ø Excellent organizational and time-management skills

Ø Diploma in Hospitality Management is preferred

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- Total Work: 2 years (preferred)

**Language**:

- Hindi, English (required)

Ability to Commute:

- Anjuna, Goa (required)

Work Location: In person

**Speak with the employer**
+91 8367551652

  • Guest Relations Executive

    2 weeks ago

    Anjuna, Goa, India Vio Stays Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    A Guest Relations Executive is responsible for ensuring exceptional service experiences for guests by acting as the main point of contact between guests and the organization. This role requires strong interpersonal skills, problem-solving abilities, and a proactive approach to resolving issues.Key Responsibilities:Connecting with guests prior to their...

  • Guest Relations Executive

    3 days ago

    Anjuna, India Vio Stays Full time

    A Guest Relations Executive is responsible for ensuring exceptional service experiences for guests by acting as the main point of contact between guests and the organization. This role requires strong interpersonal skills, problem-solving abilities, and a proactive approach to resolving issues. Key Responsibilities: Connecting with guests prior to their...

  • Expat Guest Relations Executive

    7 days ago

    Anjuna, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25150362 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Goa, Vagator Beach Road, Goa, India, India, 403509 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to ensure their requests have been met...

  • Expat Guest Relations Executive

    6 days ago

    Anjuna, Goa, India Marriott International Full time

    Additional Information Job Number25150362 Job CategoryRooms Guest Services Operations LocationJW Marriott Goa Vagator Beach Road Goa India India 403509 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Respond to any questions from guests and follow up with guests to...

  • Expat Guest Relations Executive

    7 days ago

    Anjuna, Goa, India Marriott International Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Goa, Vagator Beach Road, Goa, India, India, 403509ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and...

  • Expat Guest Relations Executive

    3 days ago

    Anjuna, India Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Goa, Vagator Beach Road, Goa, India, India, ScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and...

  • (Immediate Start) Guest Relation Executive

    20 hours ago

    Anjuna, GA, IN Kish Hospitality Consultant Full time

    Job Opportunity Guest Relation Executive at Luxury Restaurant in Anjuna North Goa Kish Hospitality Consultant is seeking a highly skilled and experienced Guest Relation Executive to join our team at a luxury restaurant in Anjuna North Goa As a Guest Relation Executive you will be responsible for providing exceptional customer service ensuring a...

  • Front Office Executive

    4 days ago

    Anjuna, India Legala Resort Full time

    **Experience in Hotel Front Office Software Mandatory** **Main Job Duties and Responsibilities** - welcome and greet guests - answer and direct incoming calls - inform guests of hotel rates and services - make and confirm reservations for guests - ensure proper room allocation - register and check guests in - confirm relevant guest information - verify...

  • Executive Chef

    1 week ago

    Anjuna, Goa, India Marriott International Full time

    Additional Information Job Number25112845 Job CategoryFood and Beverage Culinary LocationJW Marriott Goa Vagator Beach Road Goa India India 403509 ScheduleFull Time Located RemotelyN Position Type Management JOB SUMMARY Accountable for overall success of the daily kitchen operations Exhibits culinary...

  • Female Front Office Executive/ Receptionist

    2 weeks ago

    Anjuna, India Legala Resort Full time

    Experience - 1-2 Yrs **Experience in Hotel Front Office Software Mandatory** **Main Job Duties and Responsibilities** - welcome and greet guests - answer and direct incoming calls - inform guests of hotel rates and services - make and confirm reservations for guests - ensure proper room allocation - register and check guests in - confirm relevant guest...