Customer Support

2 weeks ago

Jasola Delhi Delhi, India Orangeshark Full time

Position **:Customer Service Executive**

Experience: 2-4 Years

Travel : Limited

Locations: Delhi (Jasola) - WFO.
- Working on adhere timeline and proper response on customer
- Handling grievance and report escalations to manager for resolution
- Collaborate with internal stakeholders on change requests and payments.
- Ensuring compliance pertaining to management of documents.
- Highest level of written and verbal communication skills
- Fair knowledge of basic tools for business fulfilment
- Analysis data and open to work on key projects in enhancing customer experience.
- Strictly follow rules and policies of the company.

**Qualifications& Experience**:

- Required Graduate 1 to 5 years of relevant experience in customer service
- Goal orientation, working effectively with the teams, interpersonal and influencing skills to manage customers effectively
- Proven track record of achieving deadlines and helping in target achievement for the company.
- Excellent oral and written communication skills in English as well as the local language.

Let's build something incredible together

**Job Types**: Full-time, Permanent

Pay: ₹600,000.00 - ₹700,000.00 per year

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- What is your C.CTC?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7416429984

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