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Fresher-customer Care Executive

2 weeks ago


Mohali Punjab, India BLD OUTSOURCING SERVICES Full time

A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues.

We have urgent requirement of Customer Care Representative (Non
- voice Process) **BLD OUTSOURCING SERVICES Pvt. Ltd.** Company

**Work Location: -**Sec-67, Mohali, Punjab, 160062

**Roles and Responsibilities:

- **
- BPO/ Customer care representative will manage inbound and outbound chat.
- Previous experience in a customer support role is a plus.
- Providing exceptional customer service experience to the customers.
- Excellent English communication/written skills along with active listening and typing skills.
- Must be willing to work in rotational night shift.

**Qualifications: -**Graduate (any degree)/Minimum 12th Pass

**Job type - **Full time

**Shift: - **Rotational

**Salary-** 12000 - 16000 CTC per month

**Office Address-**Plot no:

- 02, 3rd floor Dibon building, Sec-67, Mohali

**HR Cont. No. -9812014400 ( BHUMIKA)**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Evening shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Location**:

- Mohali, Punjab (required)