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Hotel Receptionist

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Ludhiana Punjab, India The white Solitaire Full time

**Key Responsibilities**:

- Greet guests upon arrival with a warm, friendly attitude.
- Handle guest check-in and check-out procedures efficiently.
- Manage room bookings, reservations, and cancellations (manual or using PMS software).
- Maintain guest records and handle billing, invoicing, and payment processing.
- Coordinate with housekeeping and other departments to fulfill guest requests.
- Handle guest complaints or issues politely and report to the manager if needed.
- Ensure the reception area is clean, organized, and presentable at all times.
- Maintain confidentiality of guest data and ensure proper documentation.

Pay: ₹12,000.00 - ₹13,000.00 per month

Schedule:

- Day shift

**Location**:

- Ludhiana, Punjab (required)

Work Location: In person