Customer Service Executive

1 week ago

Pune, India Talent Search Desk Full time

We have urgent job opening for "Customer Service Executive" for our leading client into Shipping industry. The job details are as given below.

**Position : Customer Service Executive**

**Job Location : Pune**
**Objective: To fulfil customer requirement within time frame.**

1) Ocean export FCL - Booking, VGM, Pre-alert, SI, BL release, Invoice, Payment process, container status - cutoff, Gatein, sailing, till reached at Destination.
2) Ocean export LCL - Pre-alert, SI, BL release, Invoice, Payment process, container status - cutoff, Gatein, sailing, till reached at Destination.
3) Air export - Follow up with Shipper, IATA and CHA, H/O timely to Airport, MAWB, HAWB Documents process, Invoice.
4) Follow-up with Transporter to rate for FCL, LCL and Air shipment
5) Custom clearance process
6) Rate Negotiate with S/Line and follow up with customer for Business
7) Handling Nomination shipment and Air exports shipments
8) Handling CS, Operation & Documentation related to shipper, forwarder and liners
9) Make Provision in particular software.
10) Make Client Invoice and make s/line payment process.
11) Follow-up for payment with vendor and shippers.

Industry Preferred : Cargo / Shipping.

**Salary**: ₹300,000.00 - ₹600,000.00 per year

Schedule:

- Day shift

Application Question(s):

- What is your current location?

**Experience**:

- cargo / Shipping industry: 3 years (preferred)
- Customer service: 3 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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