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Customer Service Representative
3 weeks ago
Manage large amounts of incoming calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction.
- Keep records of customer interactions, process customer accounts, and file documents
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,513.65 - ₹32,864.51 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Location**:
- Pimpri-Chinchwad, Maharashtra (required)
Work Location: In person