Admin Support Coordinator

**Be remarkable** - Work for an organization that will take your career to the next level, working with amazing people around the world

**Be innovative** - Work for an organization that will give you a platform to do incredible things

**Be part of change** - Work for an organization that will value your ideas to help reinvent a better future

**Location**: Bangalore

**Salary**: Rs.6-6.5 LPA depending on level of experience

**Flexible working**: We offer a fully flexible working environment

**Annual leave**: 25 days of annual leave per annum, plus 3 additional days over Christmas

**Benefits**: Comprehensive Employee Assistance Programme (EAP)

**Team**: 4 x India-based staff (including this role), 3 x UK-based staff

**Reporting to**: Admin Support Manager (Bangalore)

We are seeking an excellent administrator to join our programme Delivery Team.

We are a non-profit social enterprise working with purpose to develop leaders who can cross cultural, institutional, and social boundaries, all so that people can work better together despite our differences. We are an organization founded on strong social purpose and we live this continuously through our work. An important part of our values is to support diverse talent and as part of that our commitment is to ensuring that people from under-represented backgrounds have places on our programmes.

You will be part of our Admin Hub, responsible for supporting our global programme delivery team and working colleagues in India, the US, the UK, Singapore and Australia. This is why we are looking for someone who can make excellent use of systems and processes to work on admin tasks for multiple projects at the same time, meeting deadlines and delivering the highest possible quality.

As well as supporting the preparation for the programmes, you will be part of the delivery teams on the day. This is an exciting opportunity to work with leaders from all around the world, from university students to senior leaders, in-person and online

**Responsibilities**:

- Communicate with programme participants and respond to their queries
- Assist with the production of programme materials and links
- Support real-time delivery of our programmes both online and in-person as required
- Assist with setup of and onboarding of participants for our asynchronous programmes
- Carry out data administration using our in-house CRM system
- Undertake general administration duties to support our programme delivery as required

**Requirements**:

- Experience of delivering successfully in a fast-paced environment, dealing with multiple tasks and shifting deadlines/requirements
- Excellent organizational skills
- Meticulous attention to detail and accuracy
- Experience of working across different time zones (ideally as part of a global team)
- Ability to use admin systems appropriately and efficiently
- Confident and proficient in the use of MS Office, Teams and Zoom (and ideally, project planning tools)

Experience of the non-profit sector would be beneficial but is not essential. Experience of the Moodle learning platform would also be beneficial but is not essential.

**All applicants must also**:

- Have excellent written English, oral communication and interpersonal skills, comfortable interacting on the phone/video calls and in-person
- Be able and willing to travel for short periods of time (possibly outside of normal working hours) if asked to support programme delivery