Digital Marketing Executive Intern

7 days ago


Periyar Madurai Tamil Nadu, India SRI ANU JEWELLERS Full time

1.Sales Generation:

- Conducting and initiating calls to potential customers, promoting the products.
- Lead conversion: Follow up on leads generated through WhatsApp, Instagram etc., converting them into sales.
- Inform customers about ongoing discounts, new arrivals etc.

2. Customer Relationship Management:

- Establish and maintain positive relationships with customers to enhance loyalty and repeat business.
- Handling Inquiries: Address customer questions, concerns, and feedback promptly and professionally
- Uphold a manner professionalism in all communications, representing the brand positively.

3. Product Knowledge:

- Understanding Jewelry products: Maintain in depth knowledge of the jewelry range, and designs etc., to effectively inform customers.
- Identify opportunities to upsell or cross sell products based on customer needs and preferences.

4. Order Processing:

- Accurately process customer orders over the phone and ensure timely fulfillment. Handle payment process carefully.

5. Database Management:

- Update and maintain customer information in the database. Prepare reports on performance to identify areas for improvement.
- Collaborate with instore staff to ensure a seamless customer experience from inquiry to purchase.
- Provide feedback on customer preferences and market trends to help refine sales strategies.

**Requirements**:

- Freshers can also apply
- Minimum graduation is required
- Timing: 9.30am to 8.30pm
- Interview will be conducted in person

Kindly contact this number for further job details : 8190005862

Pay: ₹12,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

Application Deadline: 20/11/2024



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