Customer Service Representative

2 days ago

Ranjangaon, India SK Outsourcing Pvt. Ltd Full time

The Customer Service Representative is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and external customer requests, orders, concerns, suggestions and complaints. Internally, the CSR interacts, gathers information and coordinates related activities with sales staff, production planning, logistics, technical services and external vendors.

Essential Duties & Responsibilities
- Provides customer focused service to assigned accounts.
- Responds to and manage customer orders from order entry to delivery and invoicing.
- Understands and communicate the value of our products and services.
- Understands customers’ products, services, business operations and needs.
- Communicates effectively over the phone and electronically.
- Uses a variety of systems to enter and complete transactions.
- Accomplishes work within set timeframes.
- Key inside contact for specific customer/seller base.
- Process incoming orders, confirm pricing and availability of product.
- Advise customers of order status.
- Provide relevant customer information to other departments: forecasts, personnel changes, address changes, receiving schedules, etc.
- Timely and accurate administration of sales orders, customer complaints, material returns and credits.
- Answer price and availability questions.
- Respond to customer literature requests for MSDS, Certifications, etc.
- Follow all applicable ISO procedures.
- Use system reports and inquiries to drive activities that ensure superior customer service.
- Process new customer/update requests.
- Provide market or account intelligence gained through customer contact.
- Participate in customer calls and visits with sellers.
- Proactive communication with product supply reps and shipping department of any order changes customer initiates.
- Work with seller and PSRs to reduce aged inventory.
- Good Communication Skills

**Salary**: ₹200,000.00 - ₹500,000.00 per year

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 6 years (preferred)
- Customer service: 2 years (preferred)

Ability to Commute:

- Ranjangaon, Maharashtra (required)

Ability to Relocate:

- Ranjangaon, Maharashtra: Relocate before starting work (required)

Work Location: In person

  • Customer Service Administrator

    2 weeks ago

    Ranjangaon, India Jabil Full time

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...

  • Warehouse Supervisor

    2 days ago

    Ranjangaon, India Jotun Group Full time

    SUMMARY OF THE ROLE Effectively manage a designated warehouse area or team by planning, organizing, and overseeing daily operations—including dispatch coordination and logistics workflows—to ensure safe, efficient, and compliant performance aligned with HSEQ standards and service targets. Lead and assign tasks to a team of fewer than 10...

  • Executive Assistant to Od

    7 days ago

    Ranjangaon, India Jabil Circuit Full time

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise...

  • Sales Coordinator

    3 days ago

    Ranjangaon, India Sai Industries Full time

    **A. JOB DESCRIPTION** **Position -** **1. Sales Coordinator** **Job location -** Ranjangaon MIDC Pune **Salary -** 15k to 30k Depend on interview **RESPONSIBILITIES**: **Prospecting and Lead Generation**: Identify and pursue potential customers through prospecting, lead generation, and market research activities. **Presentations and...

  • Injection Moulding Supervisor

    2 weeks ago

    Ranjangaon, India CR Digital Marketing Pvt Ltd Full time

    N R MouldingWe are hiring for the position of Injection Moulding Supervisor **Company**: N.R. Moulding **Skills Required**: Mould Changing, Process Setup **Experience**: 1-2 years of supervision experience in plastic moulding parts. **Address**: D-151, MIDC RANJANGAON, TAL. SHIRUR, DIST. PUNE, 412220 **Salary**: 16,000K - 20,000K per month About N R...

  • Buyer Ii

    2 weeks ago

    Ranjangaon, India Jabil Full time

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...

  • Buyer Ii

    2 weeks ago

    Ranjangaon, India Jabil Circuit Full time

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...

  • Warehouse Executive

    1 week ago

    Ranjangaon, India Envalior Full time

    Join Envalior - Imagine The Future! Are you passionate about Warehouse activities in Logistics and really want to contribute to this in a very challenging business? At Envalior, we are seeking a talented Warehouse Executive to join our Japan commercial team. At Envalior, the future of high-performance materials isn't just being shaped; it's being...

  • Automation Pm

    2 days ago

    Ranjangaon, India Jabil Circuit Full time

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise...

  • Sales & Marketing Executive

    2 days ago

    Ranjangaon, India 4M Technosol Pvt. Ltd. Full time

    Key Responsibilities: Prospecting and Lead Generation: Identify and research potential customers and market segments within the paint and coating industry. Generate new leads through networking, cold calling, and market research. Customer Relationship Management: Build and maintain strong relationships with existing and potential clients. Understand...