Process Coordinator

1 day ago

Gomtinagar Lucknow Uttar Pradesh, India La Joie, Primary Learning Habitat Full time

**Job Description - Process Coordinator (PC)**

**Location**: La Joie - Primary Learning Habitat, Gomti Nagar, Lucknow
**Position Type**: Full-Time
**Reporting To**: Director / Managing Director
**ONLY FEMALE CANDIDATES TO APPLY**

**About the Role**

We are appointing a **Process Coordinator (PC)** — one of the most critical positions in our organisation’s operations. The PC will act as the backbone of execution, ensuring that:

- All internal processes run smoothly
- Work does not get delayed or missed
- Follow-ups are timely and accurate
- Reports reach management on time
- There is complete transparency and visibility on institutional operations

This role demands **high energy, discipline, accountability, sharp follow-ups, and excellent documentation & coordination skills**.

The PC works closely with leadership and departments to ensure task execution, process compliance, monitoring and reporting.

**Key Responsibilities**
- Monitor workflow across departments and ensure timely execution of assigned tasks and processes
- Maintain and track process sheets, follow-up trackers, SOP documents, and FMS/WIP updates
- Coordinate cross-department processes (Admin, Academics, Transport, HR, Admissions, Events, School Management)
- Conduct daily review of pending tasks and escalate delays to reporting heads
- Create and circulate MIS reports, process dashboards, and weekly review summaries
- Maintain strong communication with department heads on deadlines and completion status
- Ensure process compliance and SOP adherence across school functions
- Assist leadership in implementing systems and improving operational efficiency
- Coordinate and document meetings, minutes, and follow-up action plans
- Ensure smooth flow of information between departments and management

**Required Skills & Competencies**
- **Excellent Follow-Up Skills** (absolutely non-negotiable)
- Strong organisational & time-management abilities
- Good command over written and spoken English
- Proficiency in MS Excel, Google Sheets, and documentation
- Ability to multi-task, prioritise, and handle work pressure
- Attention to detail and process-oriented thinking
- Professional presence, positive mindset, and ability to hold people accountable
- Strong interpersonal and coordination skills

**Qualifications & Experience**
- Graduate (Management / Commerce / Secretarial / Administrative background preferred)
- 1-2 years of experience as a **process coordinator / office coordinator / executive assistant / admin role**:

- Experience in educational institutions or service industry will be an added advantage

**Who Will Succeed in This Role**
- Someone who is **structured, sharp, and disciplined**:

- Loves processes, systems, checklists, and follow-up culture
- Assertive and methodical — can push timelines respectfully
- Thrives in fast-paced environments and multi-tasking

**Growth & Opportunity**
- Work directly with leadership
- Opportunity to shape school-wide systems and processes
- High-visibility role with future leadership potential based on performance

**How to Apply**

**Application - Process Coordinator (La Joie)**

Pay: ₹15,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

- Gomtinagar, Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Office: 2 years (preferred)

**Language**:

- English (required)

**Location**:

- Gomtinagar, Lucknow, Uttar Pradesh (preferred)

Work Location: In person

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