Finance and Business Ops 2023

SmartServ is on a mission to build a powerful AI-powered assistant enabling service businesses to focus and increase their sales metrics by scoring on leadership opportunities that are ideally lost in the field. We are constantly mining recommendations to help service contractors gain efficiency and help them spend more time in front of customers, not computers. Our customers stay in control of their business and have visibility into the most important data and metrics required and we give them insights to do more. At SmartServ, we aren’t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes. We encourage you to challenge our status quo.

**Why should you join the SmartServ Clan?**

To summarize, this is an opportunity to be part of the blitzscaling team that’s shaping an industry's narrative. We are on a mission to revolutionize the Field Service management domain to increase their sales metrics by scoring on leadership opportunities that are ideally lost in the field. At SmartServ, we aren’t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes that will assist you to grow. We encourage you to challenge our status quo.

**What is in the store for you?**- Support the leaders on maintaining Annual Operating Plan(AOP) on a monthly basis to understand the movement of the runway, expected profitability and business movement in the future-
- Owning up various incentive calculations, reviews, and payments-
- Own leave management system - track employee leaves and attendance-
- Coordinate with external consultants for ensuring compliance timelines are achieved, including return filings, payments, etc-
- Work closely with internal business teams to track customer collections, renewals and upsell-
- Review and manage company expenses, including operation costs, employee expenses, software, and hardware expenses-
- Take care of employee reimbursements and incentives with strict SLA adherence-
- Closely work with vendors on the supply of goods & services and negotiate commercials and payment terms-
- Manage all accounting operations including Billing, A/R, A/P, GL and Counsel, Cost Accounting, Inventory Accounting, and Revenue Recognition-
- Build and maintain financial models, annual budgets, and rolling forecasts-
- Prepare quarterly/annual reporting to shareholders-
- Manage and oversee the employee stock option plan matters-
- Oversee company legal matters and intellectual property-
- Oversee company compliance with HR, tax, laws, and regulatory requirement-
- Report outliers to the manager and help him take data related decisions-
- Work on projects related to finance and business Operations across department**Traits and characteristics we are looking for**:
- The knack for numbers - Should have a good understanding of how business numbers are driven. Good numerical skills-
- Planning - Should be able to plan out projects, define milestones to achieve them, and adhere to the SLA in terms of deliverables. Should be vocal about deviations-
- Software tools - Should have sound knowledge of excel, google sheets, and docs.-
- Experience and knowledge with any MIS software, Quickbooks, Paybooks will earn brownie points.-
- Solid Negotiator - Should be a natural negotiator, with an in-built talent for the hustle and always trying to take an extra penny from the table-
- Stern communicator - Should have stern communication skills. Not rude, but stern, blunt and assertive. Especially to deal with the sales and customer success teams-
- Prioritizing finance tasks - Considering the cross-functional collaboration and stakeholder management involved in this role, one should be able to prioritize finance and accounting tasks; and also differentiate between primary and secondary responsibilities.-
- Documentation - Should have the ability to communicate effectively using documents and memos. Solid communication and articulation skills.-
- Flexibility - Must be able to work in the afternoon to late-night shift, overlapping external consultants, HR, business teams, and management team’s timings.**Background**
- 1. Bachelors in B.Com/ CA/CWA Inter or MBA Finance Background
- 2. Possess atleast 3 - 5 years of relevant experience.
- 3. Any prior experience in Finance, Accounting, or Business Operations roles can earn you
- brownie points
- 4. Knowledge of finance, complex modeling, budgeting, and accounting is
- a huge plus
- 5. Strong excel skills
- 6. Analytical ability to develop and implement improvements or recommendations
- 7. Ability to thrive in a fast-paced work environment, manage priorities, and
- consistently meet deadlines
- 8. A self-motivated learner who contributes to a culture of excellence and lifts the
- performance of the entire team.

**Note -** You will be required to operate in the US time zone which is - 6:00 PM IST to 3:00
- AM IST.

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