Front Desk Receptionist

3 days ago

Mohali Punjab, India Dr. Arora's Clinic Pvt. Ltd. Full time

**Location**: Sec-68 Mohali

**Job Type**: Full-Time
**Experience**: 1-2 years
**Qualification**: Graduate/Post-Graduate in any field

**Key Responsibilities**:

- **Customer Service**:

- Greet and assist visitors, clients, and guests in a professional and friendly manner.
- Answer and direct incoming calls, take messages, and provide relevant information to the callers.
- **Reception & Administration**:

- Maintain the front desk area, ensuring it is tidy, organized, and welcoming for visitors.
- Manage office supplies, ensure stock levels are maintained, and place orders for replenishment as required.
- Handle incoming and outgoing mail, parcels, and deliveries, ensuring they reach the correct recipients in a timely manner.
- Coordinate the scheduling of meetings and appointments, ensuring that all logistics are in place (conference room bookings, catering, etc.).
- **Visitor Management**:

- Ensure that all visitors are signed in, issue visitor badges, and inform the relevant personnel of their arrival.
- Assist in the coordination of guest access and security protocols, ensuring safety and confidentiality at all times.
- **Data Entry & Reporting**:

- Maintain records of visitor logs, calls, and appointments.
- Assist in maintaining and organizing company records and documents.
- **Communication**:

- Maintain effective communication with employees, clients, vendors, and management.
- Assist with internal and external communication, including making announcements, distributing notices, and helping with event coordination when required.
- **Support to Staff**:

- Provide administrative support to the HR and management teams, including scheduling meetings, preparing reports, and other office tasks.
- Assist in organizing office events, team meetings, and other staff-related activities.

**Skills & Qualifications**:

- Bachelor's degree in any field (preferably Business Administration, Hospitality, or related fields).
- 1-2 years of experience in a customer service, front desk, or administrative role.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to maintain a professional demeanor.
- Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with office management systems.
- Good organizational skills with the ability to manage multiple tasks at once.
- A positive attitude, with a willingness to help and assist others.
- Professional appearance and a friendly, approachable personality.

**Preferred Skills**:

- Prior experience in a front desk or receptionist role.
- Knowledge of office equipment (phones, printers, fax machines, etc.) and systems.
- Ability to handle challenging situations calmly and professionally.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Language**:

- English (required)

Work Location: In person

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