Subject Matter Expert

Join us as a Subject Matter Expert (Collection and Recovery Domain) at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to evolutionise our digital offerings, ensuring unparalleled customer experiences.

To be successful as a Subject Matter Expert (Collection and Recovery Domain) you should have experience with:

- In depth knowledge of collection and recovery process of Credit Card, Personal and Business Loan Mortgage and Current Accounts
- Understanding of workflows in the Collection and Recovery Process
- Reporting (slicing/dicing) of Collection Accounts on various parameter
- Warehousing concept and Data Modelling
- Writing Complex SQL Scripting for Data Profiling

Some other highly valued skills may include:

- Knowledge of Debt Manager Software (CnR)
- Knowledge of Tallyman Software
- JIRA Board (Agile way of working), Writing Stories and Tracking
- Data Modelling Tool like Erwin/ ER Studio

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Pune.

**Purpose of the role**

To implement data quality process and procedures, ensuring that data is reliable and trustworthy, then extract actionable insights from it to help the organisation improve its operation, and optimise resources.

**Accountabilities**
- Investigation and analysis of data issues related to quality, lineage, controls, and authoritative source identification.
- Execution of data cleansing and transformation tasks to prepare data for analysis.
- Designing and building data pipelines to automate data movement and processing.
- Documentation of data quality findings and recommendations for improvement.

**Assistant Vice President Expectations**
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.