Food and Beverage Supervisor(Captain)

7 days ago

Dehra Dun, India URBAN ESTATES Full time

We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

- Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
- Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
- Practice good customer relations and attend to customer complaints and queries satisfactorily
- Ensure the Outlet is set-up for service and supervise for a smooth operation
- Direct and supervise the service team to ensure that all duties are performed as per standards
- Ensure that all employees have received adequate training to perform their duties
- Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques bye exceeding guest expectations and to increase revenue.

**Skills**:
**Education, Qualifications & Experiences**

You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should be possesing a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.

**Knowledge & Competencies**

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Ability to commute/relocate:

- Dehra Dun, Uttarakhand: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 5 years (preferred)

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