Pega Cdh Spcialist

**Title: Pega CDH Specialist**

**Location: Office (Pune / Mohali / Hyderabad / Remote)**

**Key Responsibilities**:

- Design and implement Pega CDH solutions to drive personalized customer experiences
- Develop and manage decision strategies, customer segments, and proposition management
- Collaborate with cross-functional teams to identify business requirements and develop solutions
- Troubleshoot and optimize CDH configurations for improved performance and scalability

**Requirements**:

- 8+ years of experience in Pega development, with a focus on customer engagement.
- 3-4 years of experience in Pega Customer Decision Hub (CDH)
- Strong knowledge of Pega CDH features, including decision strategies, customer segments, and proposition management
- Good understanding on Cassandra for PEGA CDH
- Experience with Pega's rules-based architecture and decision-making framework
- Excellent problem-solving and analytical skills
- Strong communication and collaboration skills
- Certification in Pega CPDC (Certified Pega Decisioning Consultant)

**Good to Have**:

- Experience with Pega's Customer Engagement platform
- Knowledge of data modeling, data integration, and data governance
- Familiarity with Agile development methodologies

**Company Description: Bits in Glass - India**
- **Industry Leader**:
○ Bits in Glass(BIG) has been in business for more than 20 years. In 2021 Bits in Glass joined hands with Crochet Technologies, forming a larger organization under the Bits In Glass brand to better serve customers across the globe.

○ Offices across three locations in India: Pune, Hyderabad & Chandigarh.

○ **Specialized Pega partner since 2017**, delivering Pega solutions with deep industry expertise and experience.

○ Proudly ranked among the top 30 Pega partners, Bits In Glass has been one of the very few sponsors of the annual PegaWorld event.

○ **Elite Appian partner** **since 2008**, delivering Appian solutions with deep industry expertise and experience.

○ Operating in the United States, Canada, United Kingdom, and India.

○ Dedicated global Pega CoE to support our customers and internal dev teams.
- **Employee Benefits**:
○ **Career Growth**: Opportunities for career advancement and professional development.

○ **Challenging Projects**: Work on innovative, cutting-edge projects that make a global impact.

○ **Global Exposure**: Collaborate with international teams and clients to broaden your professional network.

○ **Flexible Work Arrangements**: Support for work-life balance through flexible working conditions.

○ **Comprehensive Benefits**: Competitive compensation packages and comprehensive benefits including health insurance, and paid time off.

○ **Learning Opportunities-**Great opportunity to upskill yourself and work on new technologies like AI-enabled Pega solutions, Data engineering, Integration, cloud migration etc.
- **Company Culture**:
○ **Collaborative Environment**: Emphasizes teamwork, innovation, and knowledge sharing.

○ **Inclusive Workplace**: Values diversity and fosters an inclusive environment where all ideas are respected.

○ **Continuous Learning**: Encourages professional development through ongoing learning opportunities and certifications.
- **Core Values**:
○ **Integrity**: Commitment to ethical practices and transparency in all business dealings.

○ **Excellence**: Strive for the highest standards in everything we do.

○ **Client-Centric Approach**: Focus on delivering the best solutions tailored to client needs.

**Job Types**: Full-time, Permanent

Pay: ₹2,500,000.00 per year

Schedule:

- Monday to Friday

Application Question(s):

- Are you available to start immediately?

**Experience**:

- Pega CDH: 3 years (required)

Work Location: In person