Customer Care Executive

19 hours ago

Kolkata, India GCHEMICS PVT LTD Full time

**Creating detailed customer care protocol to be followed by all customer care staff**:

- **Analysing customer data and communication to adjust customer care strategy**:

- **Training customer care staff on customer service protocol**:

- **Building relationships with customer care team members to maximize team productivity**:

- **Monitoring customer and staff interactions using client relationship management software**

SKILL:

- English(standard)
- Hindi(Fluent)

**Job Types**: Full-time, Fresher

**Salary**: ₹9,500.00 - ₹20,274.88 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Food allowance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

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