Receptionist and Telecaller

6 hours ago

Kolkata West Bengal, India Tsui Tech Solution LLP Full time

**Responsibilities**:

- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen, and forward incoming and outgoing phone calls.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- **Requirements**:

- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- **Preferred Qualifications**:

- Diploma or degree in a relevant field.

**Telecaller**:

- **Job Title**: Telecaller
- **Location**: [Kolkata ]
- **Job Type**: Full-time/Part-time
- **Responsibilities**:

- Contact potential or existing customers to inform them about a product or service.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Handle grievances to preserve the company's reputation.
- Go the "extra mile" to meet sales quota and facilitate future sales.

Pay: From ₹10,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 17/05/2025

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