Counsellor

5 days ago

Delhi, India Aakash Full time

Job ID
- NAC17656
- Post Date
- Mon, 04/28/2025 - 12:00
- Designation
- Counsellor
- Job Location
- Delhi
- Job Description

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.

**As an SSAO, you are expected to**:

- Ensure collection of outstanding fee from parents within the specified time.
- Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.
- Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.
- Ensure adherence to internal processes and compliances.

**To be successful in the SSAO role you are required to have**:

- An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.
- Fluency in communication of English and Regional language.
- Desired Profile
- Must have bachelor’s degree.
- Preferred BTech / MBA /Masters in Psychology, Education etc.
- Experience
- 2-5 years
- Industry Type
- Education
- Functional Area
- Non-Academics
- Education
- BTech / MBA /Masters in Psychology, Education
- Contact Name
- Namrata Verma
- Telephone
- 09821049787
- E-Mail
- Corporate
- Address

Janakpuri
Delhi 110058
Delhi
India

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