Telecaller
2 weeks ago
**Location**: Indore Office (Onsite)
**Job Type**: Full-Time
**Salary**: ₹10,000 - ₹15,000/month (Based on interview and skills)
**Job Summary**:
**Key Responsibilities**:
Make outbound calls to potential customers and leads
Explain products/services clearly and convincingly
Handle customer inquiries and provide accurate information
Follow up on leads and maintain call logs and CRM data
Meet daily and monthly calling and conversion targets
Handle customer objections professionally and politely
Update customer records with detailed call information
Maintain a positive and professional tone at all times
**Required Skills**:
**Communication Skills**:
Clear and fluent speaking abilities
Strong listening and articulation skills
Ability to adjust tone according to the situation
**Persuasion & Negotiation**:
Confident in convincing customers
Skilled in overcoming objections smoothly
**Product Knowledge**:
Understand the products/services offered
Respond to customer queries accurately
**Customer Handling**:
Stay calm and empathetic with all customers
Resolve concerns professionally
**Data Entry & Record-Keeping**:
Accurately maintain customer data and call logs
**Time Management**:
Make required number of calls per day
Ensure timely follow-ups
**Active Listening**:
Understand customer needs before responding
**Confidence & Motivation**:
Self-driven with confidence in cold calling
**Language Proficiency**:
Fluent in Hindi, English, or other regional languages
**Computer Knowledge**:
Basic understanding of CRM tools, spreadsheets, and MS Office
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Tele Caller: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
**Location**:
- Indore, Madhya Pradesh (required)
Work Location: In person
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