Junior Process Associate
5 days ago
Keeping track of the sales lead from Google sheet or what’s app.
- Calling the sales lead for validation / verification.
- Maintaining quality verification / validation by adhering to all the CPR points.
- Handling customer query and responding it positively.
- Reporting the dispute cases to the sales team as well as the management.
- Keeping update on any changes in the product, process & CPR.
- Ensuring the TAT of 8 mins to be followed for the first call.
- Updating the dispute case on the Google sheet & What’s app.
- Attending training and review meetings.
- Should handle multiple products. (elife, PP, HW)
- Any regular malpractice (like duplicate numbers for multiple case etc.) by the sales team to be reported to the team manager.
- Ensuring replacement manpower availability when taking break or leave.
- Language Required: English & Hindi
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
-
Junior Associate
5 days ago
Kaloor, Kochi, Kerala, India IntrCity by RailYatri Full time ₹ 3,00,000 - ₹ 9,00,000 per yearHindi and English Proficiency is required.1 year of previous Quality/Training experience in a call centre background - Highly preferredWe are looking for a detail-oriented 'Junior Associate - Quality & Training' to join our team. The role involves monitoring customer interactions, evaluating call quality, and supporting continuous improvement efforts to...
-
Trainee Process Associate
2 days ago
Kochi, Kerala, India VJ Processing Solution Pvt Ltd Full time**Trainee Process Associate (Night Shift)** We are hiring **Freshers**to our US Mortgage Processing Team Job Profile : Trainee - Process Associate Qualification : Commerce Graduate Job Shifts : Night Shift (US) Interview Procedure : Typing, Aptitude test, General test & Logical test Max Experience : 1 yrs Min Experience : 0 yrs **Job Types**:...
-
Junior Program Associate
2 weeks ago
Kerala, India LetMeDoit Technologies Full time**Job Category**:Junior Program AssociateWe are seeking a talented and motivated Junior Program Associate with expertise in html, database management and SQL queries. In this role, you will play a key part in supporting our programs by leveraging your skills in database management and logical thinking. You will work closely with program managers and other...
-
Junior Associate
5 days ago
Kochi, Kerala, India Chris Johnson Business IT Solutions Full time**Key Responsibilities**: - Assist in day-to-day administrative operations aligned with the Australian business process. - Maintain and update Excel trackers, reports, and databases with accuracy and attention to detail. - Prepare and format documents, reports, and presentations as per requirement. - Schedule meetings, manage calendars, and follow up on...
-
Process Associate
1 week ago
Kochi, India NEVADO TECHNOLOGIES PVT LTD Full timeWe are searching for an engaged Process Associate to boost sales by reaching out to current and possible clients. To this end, the Process Associate will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate...
-
Junior Process Associate
5 days ago
Palarivattom, Kochi, Kerala, India The Marketing Quotient Full timeKeeping track of the sales lead from Google sheet or what’s app. - Calling the sales lead for validation / verification. - Maintaining quality verification / validation by adhering to all the CPR points. - Handling customer query and responding it positively. - Reporting the dispute cases to the sales team as well as the management. - Keeping update on any...
-
Process Associate
5 days ago
Kochi, India Teamsource Enterprises Full timeOne of our prominent client is urgently looking for a **Female process associates ** for their Kochi-Kaloor located Head office. Education: Any Graduate Gender**:Female** Experience: Minimum two plus years experience as an Admin/Operation/Associates/Executives position in any of the firm(**Excellent English language skill is essential for this
-
Junior Process Associate
2 days ago
Kerala, India Guidehouse Full timeJob Family: BICM Process (India) Travel Required: None Clearance Required: None What You Will Do: - Test/Review/Process loans/Files as per the Standard Operating Procedure. - Achieve Service Level Benchmarks: Productivity, Quality, TAT. - Learn new processes, concepts, skills and execute accordingly. - Create Standard Operating Procedures, Maintain...
-
Visa Documentation Associate(Hindi Process)
1 week ago
Kochi, Kerala, India Global visa online Full timeThe responsibilities of a Visa documentation Associate include: 4. Liaising with relevant government agencies and consulates/embassies to facilitate visa processing. 5. Coordinating with clients to schedule visa appointments and ensure all necessary documentation is prepared for the appointment. 6. Keeping up-to-date with changes in visa regulations and...
-
Associate Ii
2 weeks ago
Kochi, Kerala, India UST Global Full time2 - 3 Years - 5 Openings - Kochi **Role description**: Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying...