Product Delivery Associate

**JOB DESCRIPTION**
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. As a Test Automation Associate processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Associate in Secure Transactions Area Product Group within the Authentication product, you enable the release of products and features by overcoming obstacles in testing by automating for the team. As an emerging member of the team, you will work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. As a key member of the team, you will create automation solutions and efficiencies that enable successful implementations in an expedient and organized way.

**Job responsibilities**
- Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
- Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
- Create testing automation framework to analyze system performance to ensure high availability and continuity of processing with a variety of tools using Automation script development skills (well versed in programming languages.
- Identify Automation Test Environment requirements and design for complex cross functional software systems using disciplined software design processes
- Develop automation scripts/tools for continuous deployments. Ensure automation tests adhere to established process and standards
- Test Script development using any Testing Tools (QTP, UFT, Selenium etc.,) Utilize strong VB scripting, Excel Macros, QTP skills
- Manage effectively multiple streams of work and organize self to deliver on time. Exercise good testing principles as well as good defect management
- Manage effectively timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

**Required qualifications, capabilities, and skills**
- 2+ years of experience or equivalent expertise in Automation scripting, writing queries
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Exposure to operational management and change readiness work streams
- Graduated in Computer science, Computer engineering, math, or related engineering fields
- Familiarity with modern front-end technologies
- Experience with web testing methods and writing SQL queries (SQL Server 2012 and higher)
- Automation Framework development skills (well versed in programming language preferably Java)
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes

**Preferred qualifications, capabilities, and skills**
- Proficient knowledge of the product development life cycle, design, and data analytics
- Familiarity with modern front-end technologies
- Exposure to cloud technologies
- Knowledge on CICD tools like Jenkins and version controlling tools like Bitbucket, git
- Experience with web testing methods and writing SQL queries (SQL Server 2012 and higher)

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, inve