Us Operations Coordinator
1 week ago
**Job Title**: US Operations Coordinator
**Location**: IT Park, Chandigarh
**Job Type**: Work from Office
**Shift Timing**: US Shift (PST/EST)
We are looking for a detail-oriented **US Operations Coordinator** to support our US-based healthcare operations. The role involves working with scheduling data, performing audits, and reporting discrepancies to ensure operational accuracy.
**Key Responsibilities**:
- Work with scheduling data across healthcare CRM/EMR platforms to extract reports and identify discrepancies.
- Conduct audits to flag issues such as missing, incorrect, or misaligned visit entries.
- Add tasks and notes in the system as required, based on audit findings.
- Report identified issues to backend operations and clinical teams for correction.
- Maintain clear documentation of audit results and support operational reporting.
**Requirements**:
- Excellent attention to detail with strong analytical skills.
- Strong written communication skills.
- Familiarity with Microsoft Excel and process documentation.
- Ability to manage multiple priorities in a structured, fast-paced environment.
- Willingness to work night shifts (aligned with US time zones - PST/EST).
**Preferred Qualifications**:
- Prior experience supporting US-based clients or teams is an advantage.
- Graduate in any non technical stream
- High attention to detail and a go getter attitude
- Exposure to healthcare operations or scheduling workflows is an advantage.
- Familiarity with CRM/EMR systems used in healthcare settings is an advantage.
Pay: ₹25,000.00 - ₹43,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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