Customer Care Executive-female

15 hours ago

Visakhapatnam Andhra Pradesh, India 3F Advanced Techno Labs Pvt Ltd. Full time

Job Description: Marketing and Operations Executive (1 Year Experience, BBA Background)

Position: Marketing and Operations Intern

Experience: 1 Year

Qualification: BBA

Location: Visakhapatnam

Employment Type: Internship

Key Responsibilities:
1. Marketing Strategy & Execution:
Assist in developing and implementing marketing strategies to promote products and services.

Conduct market research to identify trends, potential customers and targeted sectors.

Monitor and analyse marketing campaign performance and prepare reports.

Prepare relevant content like presentations, proposal documents, posters, flyers etc.

2. Operations Support:

- Oversee day-to-day operational activities to ensure smooth functioning across departments.
- Collaborate with the operations team to streamline processes and improve efficiency.
- Manage client relationships, follow-ups, updating operational boards.

3. Customer Relationship Management:

- Engage with customers to understand their needs and provide timely responses to queries.
- Maintain customer databases and assist in executing customer retention strategies.

4. Cross-functional Collaboration:

- Coordinate between marketing, sales, and operations teams to ensure seamless execution of projects.
- Help in aligning marketing efforts with operational capabilities for optimal results.

Skills & Competencies:

- Strong understanding of marketing principles and tools.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office, and familiarity with CRM software is a plus.
- Basic understanding of operations management and supply chain processes.
- Analytical mind-set with problem-solving abilities.

Qualifications:

- Bachelor's degree in Business Administration (BBA) or related field.
- 1 year of experience in marketing and/or operations roles.
- Strong organizational skills and attention to detail.

**Benefits**:

- 3 months Internship. Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.
- Collaborative work environment.

Professional Attire:

- Must be dressed in business/corporate class manner.
- Must be ready to handle virtual client calls maintaining corporate look anytime during work hours.
- Vigilant portrayal in maintaining fresh attire and corporate class timely sense of humour.

Note: Not a Work from home job.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Yearly bonus

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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