Learning Experience Designer
3 days ago
10 + years of relevant experience in Instructional Design, curriculum development
- Ability to deal with ambiguity and prioritize, manage, and complete projects with tight deadlines
- Experience conducting a training needs analysis to identify the core problem to be solved in order to achieve desired business results
- Experience using data and metrics to determine and measure the impact of learning interventions
- Experience with online training development software such as Articulate Storyline, Captivate, ispring and multimedia software like Vyond, Camtasia, Adobe Creative Suite. Full Proficiency with Microsoft Office products
- Familiar with industry trending Learning/Content management systems like CSOD, WordPress, SuccessFactors etc.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Learning Exp Designer II
**Responsibilities**:
- Produce learning design plans that include content in different formats for different channels. Devise content strategy for new learning pathways and topics based on research, content gaps, and existing content performance.
- Proactively anticipate AR needs, investigate underlying issues, and create short and long-term education solutions.
- Lead projects through the design lifecycle from scoping, research and analysis, design, development, and launch; providing clear timelines through all phases, communicating with key partners, and selecting appropriate measurement for successful implementation.
- Develop Story Boards for Prototypes/Pilots. Set instructional end goals, create engaging learning activities and compelling course content.
- Responsible for the quality of content across various internal team wikis and other documents. Perform self-reviews and ensure process adherence.
- Provide exercises and activities that enhance the learning process. Create supporting material/media (audio, video, simulations, role plays, games etc.).
- Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course.
- Communicates effectively in visual, oral, and written form with basic knowledge on authoring style guidelines.
- Designs learning that reflects an understanding of the diversity of learners, including the demonstrated understanding of cultural differences that may apply.
- Experienced in managing various Learning/Knowledge/Content Management systems.
- Knowledge in writing Standard Operating Procedures and other documentation formats like user guides, user manuals, and help guides.
- Bachelor / Master’s Degree preferably in Adult Learning, Instructional Design, Learning Technology, or a related field
- Experience working with cross-functional teams in a global environment
- Experience using Web-based Learning Platforms, Social Learning, Gamification and with the use of Multimedia
- Experience in program management, process improvement and/or operations in a Financial Operations Customer Service environment
- Adept at stakeholder management, setting and managing expectations, risks & mitigations
- Familiar with the Amazon brand and shopping experience
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