Back Office Executive

2 days ago

Shobhabazar Kolkata West Bengal, India Kids Mandi Full time

Kids Mandi is a leading player in the e-commerce industry, dedicated to providing exceptional products and services to our customers. We pride ourselves on our commitment to innovation, efficiency, and customer satisfaction. As we continue to grow and expand our operations, we are seeking a dynamic individual to join our team as a Back Office Executive.

As a Back Office Executive, you will play a crucial role in ensuring the smooth and efficient functioning of our back-office operations. Your responsibilities will include, but are not limited to:

- **Order Processing**: Efficiently processing orders received through our online platform, ensuring accuracy and timely fulfillment.
- **Inventory Management**: Monitoring and managing inventory levels, coordinating with the warehouse team to ensure adequate stock availability.
- **Data Entry**: Accurately entering and updating product information, pricing, and other relevant data into our system.
- **Customer Support**: Providing support to customers regarding order status, product inquiries, and resolution of any issues or complaints.
- **Documentation**: Maintaining proper documentation of transactions, invoices, and other relevant records.
- **Coordination**: Collaborating with various departments such as logistics, finance, and marketing to ensure seamless communication and workflow.

**Requirements**:

- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- A proactive attitude with a willingness to take initiative and adapt to changing priorities.
- Knowledge of e-commerce platforms is desirable but not mandatory.

**Benefits**:

- A collaborative and supportive work environment where your contributions are valued and recognized.

**How to Apply**:
**Job Types**: Full-time, Permanent

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Work Location: In person

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