Officer - Commercial

**Officer - Commercial**

We are seeking a meticulous and detail-oriented Billing & Shipping Clerk to join our team. This role is responsible for processing sales orders, updating pricing, handling invoicing, and managing customer-related issues efficiently.

**Key Responsibilities**:

- Process and verify Sales Orders by checking quantity, unit price, coating name, dimensions/size, and other conditions.
- Update pricing in the pricing master according to contracts, purchase orders, or sales quotations for auto billing and amendments.
- Process delivery/shipment challans for consolidated invoicing and monitor unbilled activities on a weekly basis.
- Create daily and cumulative invoices in a timely manner.
- Process Proforma Invoices for D and ADV|COD customers and follow up for payment collection before delivery.
- Escalate pricing, rate, and purchase order issues to field sales engineers and customers, ensuring swift resolution.
- Report on material delivery status and ensure timely updates to stakeholders.
- Maintain CN (Credit Note) and FOC (Free of Charge) billing registers.
- Regularly review open sales orders and ensure effective communication with customers and the sales team.
- Identify recurring queries related to delivery challans, purchase orders, part codes, pricing, etc., and implement corrective actions.
- Resolve customer rate disputes, billing errors, and requests for revised invoices, preparing credit notes as per company policy.
- File customer delivery challans and purchase orders, ensuring they are scanned and organized.
- Manage credit hold releases during the second shift.
- Follow up with finance and credit control teams for payment confirmation for ADV|COD customers.
- Support billing functions for both external and internal customers, ensuring smooth operations.

**Required Education, Experinece & Knowledge**
- ** Education**: Commerce Graduate.
- ** Experience**: 5-7 years of experience in invoicing and logistics activities.
- ** Skills**: Proficient in Excel, experience with SAP preferred.
- Knowledge of basic GST regulations.

**About us**

Oerlikon is a global innovation powerhouse for surface engineering, polymer processing and additive manufacturing in key industries such as aerospace, automotive, energy, tooling and têxtiles. We serve as a key partner in enabling our customers to reach their targets for optimizing the performance, function and sustainability of their products and manufacturing processes.
Our solutions reduce emissions in transportation, maximize longevity and performance of tools, increase energy efficiency and advance intelligent material and sustainable polymer processing. These achievements are proven hallmarks of our global leadership.

We at Oerlikon embrace diversity. This is reflected in more than 11,800 employees, representing over 93 nationalities and our presence in more than 38 countries and 207 locations worldwide.

Oerlikon will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Learn more about Oerlikon:

- EQOB